Social Media-integrated Collaboration Systems for Business Use

Abstract

This paper presents a concept for integrating social media functionality into existing collaboration systems and using this functionality to also integrate the collaboration systems themselves. Social media functionality is used in the areas contents, contacts and communication to support knowledge sharing and knowledge maturing. Using a micro-service architecture, our concept allows for social media functionality in every collaboration system. Users benefit from a better overview due to a central activity stream with entries of all systems, as well as a consistent UI. They don’t have to chose a certain tool but can use the desired functionality like rating, tagging or commenting everywhere. We further provide information about a technical implementation of the concept with popular open source software like Liferay and OpenXchange.

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Titel Social Media-integrated Collaboration Systems for Business Use
Medien 2nd European Conference on Social Media, ECSM 2015, Porto, Portugal; 07/2015
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Verfasser/Herausgeber Prof. Dr. René Peinl, C. Ochsenkühn
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Veröffentlichungsdatum 2015-07-01
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Zitation Peinl, René; Ochsenkühn, C. (2015): Social Media-integrated Collaboration Systems for Business Use. 2nd European Conference on Social Media, ECSM 2015, Porto, Portugal; 07/2015 .