The Dark vs. the Bright Side of Students’ Social Media Engagement

Abstract

Building on social identity theory, this study aims to quantify the drivers and consequences of positive and negative eWOM engagement on social networking sites used by two distinct groups of respondents in higher education. Several differences and a major influence of commitment on eWOM, self-brand connection and incongruity were identified.

Mehr zum Titel

Titel The Dark vs. the Bright Side of Students’ Social Media Engagement
Medien Global Marketing Conference
Band 2023
Verfasser Julia Eschenbacher, Prof. Dr. Christine Falkenreck, Ralf Wagner
Veröffentlichungsdatum 21.07.2023
Zitation Eschenbacher, Julia; Falkenreck, Christine; Wagner, Ralf (2023): The Dark vs. the Bright Side of Students’ Social Media Engagement. Global Marketing Conference 2023.