Autonomous Driving in Germany: Disruption, customer acceptance & the use of potential diffusion drivers

Abstract

Since the early 2000s, driver assistance systems have been gaining in importance. They are intended to offer drivers both greater safety and greater comfort in the future. Ultimately, all the research and development activities of automotive and technology groups around driver assistance systems are aimed at introducing autonomous vehicles.
Since Waymo's entry into the development of automated vehicles in 2009, as well as the increased emergence of app-based mobility service providers such as Uber, Lyft & Co. in the U.S. in the early 2010s, the pace of development in driver assistance systems has increased massively - and a real competition has developed to bring the first autonomous vehicle to market. But what does the customer say about these developments? To what extent is he ready for these technological innovations or does he even demand autonomous vehicles? Due to the heated media coverage and the euphoric announcements of the automotive and technology companies, the authors of this book have made it their task to bring more realism into the entire discussion. To this end, they trace the line of development of autonomous driving in a historical outline and show, in broad outline, the current state of development as well as isolated visions of the future of the major market players.
However, special attention is paid to the attitudes and preferences of future users with regard to automated or autonomous driving. In addition to taking stock of whether customers want autonomous driving at all, the study examined which benefit components they value most and how the market launch process - taking customer preferences into account - should best be designed. Based on this, a series of suggestions and recommendations for action were developed, with which methods to the speed of adoption and diffusion of autonomous driving can be increased through intelligent activities on the part of the automotive industry.

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